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Re: Trouble connecting Slack integration
Sarah Tran
Sarah Tran

From sarah.tran@example.com

Aug 29, 8:03 AM

Hi CloudStar Support,

Our team is trying to connect Slack with CloudStar, but the authorization process fails with the following error message: "OAuth token invalid."

We've tried reconnecting a couple of times and even restarted the workspace, but no luck.

Could you help us get this integration working?

Peter Lann
Peter Lann Staff

From peter.lann@cloudstar.com

Inbox Agent
Sarah Tran
Sarah Tran

Ops Manager, BrightWave Marketing

High value customer
Customer seems calm, but has potential to become frustrated. Likely non-technical as she hasn't read the documentation guide.

If the customer doesn't reply within the next 12 hours a follow up should be sent.